Skip to main content

Case Studies

With SiteMinder, rooms are booked, inventory is updated, margins are maximised and hoteliers tend to guests, not technology. Read these hotel case studies to see how some of our customers achieved their potential.

Take a product tour Contact us

Sell, market and manage your hotel with SiteMinder

Watch a demo

Testimonial – Hotel Migny Opera Montmartre

"SiteMinder has helped us to control rates and availability online in real time. We have become more efficient thanks to their functionalities and their excellent support. In addition, with the integrated systems we have reduced our manual work and reduced human error"
Located in a beautiful building highly characteristic of late 19th century Paris, the Hotel Migny gives the impression of transcending time, having lost none of its picturesque charm and old world elegance.


"We have been using SiteMinder's products - both The Channel Manager and its booking engine TheBookingButton, since the resort opened its doors in 2013. SiteMinder understood and fulfilled all our needs: a simple channel manager and a user-friendly booking engine that helps us boost our direct reservations. We are also very happy that there is always further improvement to the systems. Our direct bookings keep increasing every year and are now becoming our top channel with the best results at Samabe Bali Suites & Villas. SiteMinder's Channel Manager and TheBookingButton are the best combination and solution if you would like to boost your direct bookings! A luxury suites & villas property in Nusa Dua - Bali, Indonesia"
A local Indonesian group of hotels and resorts

Testimonial – Jatra Hotels & Resort Group

"Initially I used SiteMinder, but left to use another channel manager. However in the end, I came back to using SiteMinder. I enjoy using SiteMinder since The Channel Manager is user-friendly and offers fast and accurate updates. The reports are presented nicely and can accommodate our demand. Not to mention, SiteMinder’s support system offers a quick response via toll free service."
A local Indonesian group of hotels and resorts

Testimonial – Campbell House Penang

"After using SiteMinder for five years I decided to try a new channel manager a year ago, purely because they offered a very competitive introduction fee and were very enthusiastic with promises of new rollouts of functionality and dedicated customer service. A year has passed and I have now decided to return to SiteMinder as my choice for a channel manager and booking engine. After using a different channel manager I feel SiteMinder is much more user-friendly - the interface and dashboard are clearer and navigation is simpler. The functionality of TheBookingButton, which allows me to offer packages and promotions on specific dates to increase direct bookings, is also more beneficial being a small hotel and allows me better control of my direct rates. The video tutorials are also very concise and make it extremely easy to train staff as they can watch and repeat and use them to refer back if they have any issues. So although the cost is slightly higher, I feel the ease of usability of SiteMinder saves me time and allows me the ability to concentrate on ideas for promotions to gain more direct bookings thus a better return on investment. I am also very happy to find even further improvements to the system that have taken place in the last year; I will be sticking with SiteMinder for the foreseeable future and highly recommend it to those searching for a channel manager and booking engine solution."
Heritage Boutique Hotel in Penang, Malaysia


Thanks for sharing

Sign up to our blog and receive regular updates on the content you're into