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Case Studies - Asia

With SiteMinder, rooms are booked, inventory is updated, margins are maximised and hoteliers tend to guests, not technology. Read these hotel case studies to see how some of our customers achieved their potential.

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Testimonial – Les Suites Orient Hotel

"SiteMinder has provided an easy way to control the room inventory and the selling rate in most of the cooperant global Online Travel Agents. At the same time it also makes the reservation procedure easier for credit card tracking. That means hotel staff only use one website to check all the credit card details from, Agoda, Expedia, etc. SiteMinder is a friendly, useful platform that is also easy to operate. It should be widely used all over the world."
A five star hotel in Shanghai, China

Testimonial – PHM Hospitality

"PHM Hospitality is a leading Indonesian Lifestyle Hotel Management Company, a part of larger company Panorama Group. At PHM Hospitality, we found that the connectivity of SiteMinder’s Channel Manager is contributing success in terms of efficient inventory management, selling and yield management strategies at our company. We also see significant growth in all of our hotels by integrating SiteMinder’s Channel Manager that connects all our online distribution. We really love the seamless, simplicity and user-friendly system provided by SiteMinder."
Leading Indonesian Lifestyle Hotel Management Company

Testimonial – Ivory By Ayola Hotel

"Ivory by Ayola Hotel Bandung has been using SiteMinder’s Channel Manager for two years and our hotels have, not only gained real-time access to the world’s top distribution channels, but helped increase our direct revenue via online sales too. TheBookingButton is very user-friendly, fresh look, simple and easy for our guests and staff to use, and since going live with TheBookingButton, we have received a substantial increase of reservations from our website as it looks more professional, it’s easy-to-use, and it offers the guest plenty of information."
A three star hotel in Bandung, Indonesia

Testimonial – AnCasa

The integration of SiteMinder into our yielding efforts has been a strategic component of our success in generating a surplus revenue of 51% over a period of twelve months - as compared to the period before utilising their channel manager. The stability of the system and its seamless connectivity enables us to maintain parity with our OTA partners, consistently.

Testimonial – Puri Resorts

For years, we used SiteMinder's Channel Manager, but after receiving a seemingly competitive offer from another channel manager provider, we decided to give them a go as they advertised themselves as offering a superior solution and we thought perhaps that solution could help us market and sell our resort even better online. After just six months, we discovered that product lacked all the features and functionalities that it promised! Coming back to SiteMinder was an easy decision. SiteMinder's Channel Manager definitely offers greater customer service than other providers as well as connectivity to its many e-commerce providers.
A group of resorts and villas exemplifying true Balinese hospitality on the outskirts of Bali, Indonesia

Testimonial – Compass Hospitality

The success of our business’ growth greatly depends on our ability to market ourselves to all travellers … and using SiteMinder’s Channel Manager, we are now in a stronger position than ever to achieve this ... The platform also offers powerful features that are designed specifically for hotel group businesses, notably the enterprise dashboard, which makes it easy for us to manage all our properties through one central interface.
A leading hotel management group with 40+ properties across Thailand, Malaysia and the UK

Testimonial – Sukosol Hotels

Of all the systems we have implemented over the years, SiteMinder's Channel Manager has been the easiest and we have been extremely satisfied by the levels of service and commitment offered by the SiteMinder team. SiteMinder's channel management platform is very intuitive and if we do have any questions, we know we can always expect a prompt response from the company's support and sales teams. Every interaction with SiteMinder has been a true pleasure! As with all their hotel customers, we also benefit from SiteMinder's increasing network of OTA partners as it increases both our global and local reach. SiteMinder is a team on its game – quick and responsive, and able to exceed our expectations at all levels. Thank you, SiteMinder!
An award-winning owner and operator of one of Thailand’s most exceptional boutique hotel collections

Testimonial – Mantra Group

"When Mantra Group began the selection process, we weren’t just looking for a channel manager; we were looking for a distribution solution partner ... SiteMinder’s dominant presence within, and knowledge of, the Asia Pacific region made them the ideal choice. With SiteMinder, we have the opportunity to grow effectively in new markets – not only through traditional OTAs but through wholesalers, meta search sites and GDS partnerships, which SiteMinder gives direct exposure to."
A leading manager and marketer of hotels and resorts in Australia, New Zealand and Indonesia

Testimonial – Choice Hotels International

Implementing SiteMinder's Channel Manager for our international franchisees will help make their businesses more effective and efficient, helping to eliminate discrepancies in room availability entirely. We want to empower our international franchisees with enhanced functionality, cutting edge tools and resources enabling them to maximise their revenue potential.
One of the world's leading hotel franchises more than 6,300 hotels representing more than 500,000 rooms

Testimonial – Kupu Kupu Resorts

SiteMinder has helped us a lot to focus on what matters the most in terms of online distribution. Our time is now dedicated to new revenue management strategies and creating exciting promotions for our guests.
Luxury hotel in Indonesia


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